Tuesday, January 22, 2013

Senior Content Strategist, PayPal Scottsdale (Contractor/Consultant Position)

PayPal is seeking a Senior Content Strategist with a strong background in web content, payments industry experience, and the ability to write concisely and effectively, convey PayPal voice and strategy, and collaborate effectively with user interface designers, visual designers, and product teams.

The Senior Content Strategist is expected to become expert in a product area, to execute quickly and efficiently, and work effectively with team to produce online content such as technical overviews and procedures. The candidate will also be expected to become proficient in PayPal product development life cycle and related processes.

  • Create compelling content based on user needs, business objectives, and product knowledge
  • Become a subject matter expert in assigned product areas
  • Collaborate effectively with user interface and visual designers, product managers, and developers
  • Present your work and communicate your content strategy to your teams
  • Analyze data to evaluate the effectiveness of content strategy, and push towards continuous content improvement
  • Uphold content quality standards help to maintain consistent writing style and voice across the site
  • Understand and adhere to brand, stylistic, and legal requirements
  • Understand localization and international requirements
  • Understand product development life cycle, milestones, and deliverables
  • Other responsibilities as defined by manager

Requirements are:
  • Excellent oral, written, and editing skills
  • Ability to develop content that supports objectives with minimal direction
  • Ability to collaborate effectively in cross-functional design and product teams
  • Ability to manage multiple projects in a fast-paced environment
  • Experience in Agile or Lean UX environment preferred
  • Experience in B2B e-commerce, financial services, payments, or retail industries
  • Minimum 5 years of professional writing experience, with 3 years writing web content
  • Ability to craft creative solutions to enable a better user experience
  • Professionalism in all aspects of daily tasks
  • Bachelor's degree in English, Journalism, Technical Writing, or related field
  • Payments or finance industry experience a big plus, especially writing content for the web
Jonathan Mann
User Experience Manager
PayPal Scottsdale